Terms of Service

Version 1.0 · Last updated June 17, 2026 · Effective June 17, 2026

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the Listr AI mobile app, the website at listrai.app, and related services (together, the "Service"). By creating an account, downloading the app, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Use license

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the app on devices you own or control, for your personal, non-commercial use. You may not sell, sublicense, rent, or redistribute the app, and you may not use it in any way not permitted by these Terms or applicable law.

3. User responsibilities

You are responsible for your account and your activity on the Service. You agree that you will not:

• Hack, reverse-engineer, decompile, or attempt to gain unauthorised access to any part of the Service or its underlying systems.
• Scrape, bulk-download, or copy the recipe database or any other data offered through the Service.
• Impersonate another person, create accounts using false information, or operate multiple accounts to abuse trials or promotions.
• Use the Service to break any applicable law or to infringe the rights of others.
• Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure.

You are responsible for keeping your login details secure and for all activity that happens under your account.

4. Subscription terms

Listr AI offers a free plan and paid Pro and Premium plans billed monthly or annually.

• Auto-renewal. Paid subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date.
• Cancellation. You can cancel at any time through the billing portal, which is managed by Stripe and reachable from the app settings. When you cancel, you keep access until the end of the period you have already paid for.
• Refunds. We offer a 14-day refund window on your first purchase of a paid plan. After that window, payments are non-refundable except where required by law. To request a refund, contact support@listrai.app.
• Price changes. We may change subscription prices. If we do, we will give you at least 30 days notice before the change takes effect, and the new price will apply from your next renewal.
• Billing date. You are charged on the day of the month you first subscribed. If that day does not exist in a given month, you are charged on the last day of that month.

5. Free trial

Pro and Premium include a 7-day free trial for new subscribers. A valid payment method is required to start the trial. If you do not cancel before the trial ends, the subscription automatically converts to a paid plan and your payment method is charged at the standard rate. You can cancel any time during the trial from the billing portal and you will not be charged.

6. Intellectual property

The Service, including the app, the Listr AI name and logo, the recipe database, the software, and all related content, is owned by Listr AI and protected by copyright, trademark, and other laws. © 2026 Listr AI. All rights reserved. Nothing in these Terms transfers any of our intellectual property to you.

The lists, items, and other content you create remain yours. You grant us a limited license to store, process, and display that content solely to operate the Service for you.

7. Disclaimers and limitation of liability

Please read this section carefully. It limits our liability to you.

• The Service is provided on an "as-is" and "as-available" basis without warranties of any kind, whether express or implied.
• Listr AI is a tool to help you organise food. It is not a food safety authority and is not a substitute for your own judgement. Always inspect food before eating it and follow proper food safety practices. We are not liable for illness, spoilage, or any harm that results from relying on the app.
• We are not a substitute for professional nutritional, medical, or dietary advice.
• Product and recipe information may come from third-party sources such as Open Food Facts. We do not guarantee that this information is accurate, complete, or current, and we are not responsible for errors in it.
• We are not responsible if you forget to use the app, miss a reminder, or food spoils for any reason.
• To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits rights that cannot be limited by law, including consumer guarantees under the Australian Consumer Law.

8. Indemnification

You agree to indemnify and hold harmless Listr AI and its team from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your infringement of any third-party right, including any third-party intellectual property claim relating to content you provide.

9. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, misuse the Service, or create risk or legal exposure for us. Where reasonable and lawful, we will give you notice. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and dispute resolution, will continue to apply.

10. Dispute resolution

We hope to resolve any concern informally first, so please contact us before taking formal action. Where permitted by law, any dispute that cannot be resolved informally will be settled by binding individual arbitration rather than in court, and you and Listr AI waive the right to participate in a class action. This section does not prevent either party from seeking relief in a small claims court or from pursuing rights that cannot be waived under applicable consumer law.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.

12. Entire agreement

These Terms, together with our Privacy Policy, make up the entire agreement between you and Listr AI regarding the Service and replace any prior agreements on the subject.

13. Contact

Questions about these Terms can be sent to support@listrai.app.

© 2026 Listr AI. All rights reserved.